United Global Impact Council, a Not-For-Profit organisation runs the www.malhampatti.com website and MalhamPatti application (App), which offers Teleconsulting (case discussion with specialists & patients in prior to the In-person visit to its patients), Offline Doctor Consultation, Clinic & Hospital Appointment booking, Laboratory Services and Medicines.

This Privacy policy intends to educate visitors of this page regarding the collection, use, store and disclosure of Personal Information of the visitors if they elect to use our Service. If the visitor uses our Service, there shall be deemed unequivocal consent to the collection and use of information in accordance with this policy by the Company. Collection of Personal Information for the purposes of providing and enhancing the holistic scope of Services. Use or disclosure of visitors information except as specified in this Privacy Statement shall not be done. Unless otherwise specified, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which can be found at:

Malhampatti appreciates visitors’ right & concern to privacy and recognises that visitors to www.malhampatti.com (the “Site”) may have choice over how the personal information is being used. The following privacy statement outlines the steps taken to safeguard visitors’ privacy in relation to use of this website.

Malhampatti permits third parties and servers, ad agencies, ad technology providers, and research organizations (“Advertisers”) to deliver & publish advertisements (“Advertised Material”) to Users, which may include third party banners, badges, contextual advertising, and content developed or provided by an Advertiser (collectively referred to as “Advertisements” or “Advertising”). The Advertised Content must be distinguishable from Malhampatti Content. Some advertisements displayed by Malhampatti may be “targeted” to Users with a particular profile. Malhampatti does NOT employ personally identifying information to target advertisements. In addition, the advertisement policy described below governs all terms and conditions applicable to advertisements on the website. Any sort of misleading or deceptive advertisement made by such agencies or third parties shall not bound Malhampatti in any kind of liabilities.

The Malhampatti Content available on the Website, including but not limited to text, copy, audio, video, photographs, illustrations, graphics, and other visuals, is meant for the general public for information purpose solely and does not comprise medical professional advice, diagnosis, treatment, or any other recommendations. In addition, the editorial policy provides specifics surrounding the generation and evaluation of Malhampatti Content.

The Company reserves the right, at any time and in its sole discretion, to update or modify these Terms of Service or any policy or guideline of the Website, including the Privacy Statement. You relinquish whatever rights you may have to receive particular notice of such updates or changes. Your continuing usage of the Website will signify your approval of such changes or revisions; consequently, you should often review these Terms of Service and related policies to ensure you are aware of the terms and circumstances that govern your utilization of the Website.

Information Collection and Use-

To enhance the experiences of visitors while using Services, we may request certain personally identifying information from visitors, such as your name, phone number, and postal address. We will use the data we gather to reach or identify you.

Data Procurement –

Malhampatti does not collect any personally-identifiable information from Site visitors unless they post data to Malhampatti, in which case we retain your email address and/or phone number to connect your uploaded data with you. We assure that your uploaded data is anonymised before use on our website.

Communications With Us – 

If you approach us by email or other means, we may retain your communication so that we can react to your needs and enhance our services.

Log Data – 

We want to spread awareness that whenever visitors use the Services, the site obtain information that visitors’ browsers provide termed as Log Data. This Log Data could comprise information such as visitors computer’s Internet Protocol (“IP”) address, browser version, the sites of our Service that visitors view, the time and date of visitors visit, and other statistics. This information will be used to aid in the diagnosis of server issues and the administration of this website. Visitors log data may potentially be utilized to compile large-scale demographic information.

Location Data –

Visitors may enter a location when using Malhampatti on a browser or mobile device, or you can expressly grant Malhampatti access to visitors’ current location. Malhampatti gathers and keeps this information in order to provide you with location-specific information in order to enhance your user experience.

Cookies –

Cookies are files containing a small bit of data that are typically used as an anonymised unique identifier. These are transmitted to your browser from the website you visit and kept on the hard drive of visitors computer. Our website uses “cookies” to store information locally for the purpose of enhancing our service. Visitors have the option to accept or reject these cookies and will be notified when one is sent to your computer. If you reject our cookies, you may not be able to use certain aspects of our Service.

Demographics and Interest Information – 

The Malhampatti website has integrated Google Analytics reporting for demographics and interests. This tool allow view aggregated demographic and other statistics about our site’s users as a whole. There is no personally identifying information present.

How the information collected is used?

Tracking Information – Site use your location information, the drug information you read while on our Site, the referral information, and, if you are a registered member of the Site, your account information in order to offer visitors with better, more expedient service, especially during repeat visits. Referrer information is also used to produce group numbers on discounts for tracking purposes.

With whom do we share visitors personally recognizable information with?

Only with registered specialists or hospitals with Malhampatti, and only with consent of visitor approval and referral to a specialist.

Security

• Before offering visitors access to their accounts or allowing them to make changes to their information, Malhampatti verifies their identities in order to preserve their privacy and security. Visitors are encouraged to keep robust passwords to help protect the security of their user accounts.
• Malhampatti uses security measures of the highest degree to protect visitor(s) Information from unauthorized access. Malhampatti employs physical, managerial, technical, and operational precautions to protect the visitor information it collects, in accordance with industry standards and accepted best practises.
• Despite the aforementioned, Visitor should be aware that no online platform can completely eliminate security hazards. Malhampatti shall take every precaution to prevent unauthorized access to the date, security, confidentiality, and integrity of the Visitor(s)’ information. Internet, where the Digital Platform is hosted, is not a completely secure environment; therefore, Malhampatti does not guarantee a 100 percent protection of the Visitor(s) Information/data from being hacked/misused/copied/used unauthorized; and in such cases, the Visitor(s) agree not to hold Malhampatti liable for any resulting consequences.
• Malhampatti shall not be liable for any loss, damage, or misuse of Visitor(s) Information owing to a Force Majeure Event, notwithstanding anything to the contrary provided in this Policy or elsewhere. This includes, but is not limited to, fire, flood, explosion, acts of God, civil commotion, strikes, lock outs or industrial action of any kind, riots, insurrection, war, acts of government, power failure, sabotage, computer hacking, unauthorized access to computer data and storage device, system failure, virus, attacks, bugs, computer crashes, security breach, and encryption.

Changes to this privacy policy – 

Privacy policy may be modified from time to time. When so happens, the new privacy policy will be posted on the website. Visitor must verify the revision date at the top of this page to discover whether the policy has been updated since last review.

Grievance officer – 

Company has established a Grievance Officer to respond to any complaints or issues relating to the processing of visitor(s) Personal Information. For such complaints, please send a letter to Grievance Officer Email : info@malhampatti.com, and a representative will strive to resolve your concerns in a timely manner.

Governing law and jurisdiction –

The terms and conditions of this Policy are governed by Indian law, and the courts of Patna, Bihar have exclusive jurisdiction over any issues that may arise.